Shipping Information

Welcome to Blue East Research. Below you’ll find important information about order processing, shipping methods, tracking, delivery timelines, and delivery guarantees.

Domestic Shipping

Orders are generally processed within one (1) to three (3) business days, Monday through Friday, excluding weekends and public holidays. Most orders are processed within one business day, but please allow up to four (4) business days during periods of high order volume.

For example, an order placed on Tuesday should generally ship by Friday at the latest.

Please note that expedited shipping options still require approximately one (1) to two (2) business days of internal processing before dispatch.

Important: All delivery timelines are estimates. Once a package has been transferred to the shipping carrier, transit times and delays are outside the control of Blue East Research.

Best Value Shipping: Approximately four (4) to seven (7) business days after dispatch.

Fastest Shipping: Approximately two (2) to three (3) business days after dispatch.

Carrier delays may occur, and Blue East Research cannot guarantee carrier transit times.

Hawaii Deliveries

Ground Shipping: Approximately five (5) to nine (9) business days after dispatch.

Express Shipping: Approximately two (2) to five (5) business days after dispatch.

Delivery timelines are estimates and may be affected by carrier delays.

Once your order ships, you will receive a confirmation email containing your tracking number. Please monitor the tracking information to help ensure prompt and secure delivery.

Blue East Research will not replace packages that the carrier confirms were delivered to the address provided at checkout.

What Should I Do if My Tracking Shows a Delay?

Blue East Research works to process and ship orders as quickly as possible. However, once an order leaves our facility, delivery timelines are controlled by the carrier.

If your package has not arrived more than fourteen (14) days after the estimated delivery date, contact us, We will review the available tracking information and assist where possible.

Do You Ship to P.O. Boxes?

No. Blue East Research ships only to valid physical street addresses.

Can I Track My Order?

Yes. You will receive an email containing tracking information as soon as your order has shipped.

What Happens if My Order Cannot Be Delivered?

If an order is returned because of failed delivery attempts, an unavailable recipient, an incorrect address, or another delivery issue, it will not automatically be reshipped.

What Should I Know About Receiving My Order?

Peptides should not be left outside or unrefrigerated for extended periods. Customers are responsible for monitoring tracking information and arranging for prompt receipt and proper storage of their shipment.

Blue East Research is not responsible for packages after they have been transferred to the carrier, including packages that are lost, stolen, misdelivered, delayed, or damaged by temperature exposure. Customers are responsible for arranging secure delivery and proper storage upon receipt.

Can I Change My Shipping Address After Placing an Order?

Blue East Research cannot guarantee that a shipping address can be changed after checkout.

Customers are responsible for verifying that all shipping information is complete and accurate before placing an order. Orders shipped to an incorrect address provided by the customer are not eligible for replacement or refund.

Do You Offer a Delivery Guarantee?

Yes. If your order does not arrive within thirty (30) days of the shipment date and the shipping information provided at checkout was complete and accurate, you may be eligible for a full refund or a replacement shipment.

Eligibility is subject to review of the order details and carrier tracking records.